FAQ's

Shoppers Questions

Q. How often do you have these sales?

A. Our Spring/Summer sales are usually in March/April and our Fall/Winter sales are in September/October of each year.

Q. Are children allowed on opening day?

A. Yes:  Although lines at checkout can be very long.   Children are not allowed at our presales, unless you are breast-feeding and the baby is 6 months or younger and in a sling.

Q. Are the sales located indoors?

A. Yes: The sales are located in air-conditioned/heated buildings.

Q. Is there an entrance fee?

A.  Free admission during the entire sale!!!

Consignor Questions

Q. Who can consign their items and become a seller?

A. Anyone can consign their children's and maternity items with Baby Consign. We request that you have a minimum of 20 items or $50 worth of items.

Q. Do consignors get to shop before the public?

A. Yes, consignors will shop early on a designated pre-sale day.

Q. Are children allowed at the presale?

A. Children under 13-years old are not allowed at the pre-sales. Nursing infants are allowed any time in a sling device.

Q. What percentage of the sales do I receive?

A. Consignors receive 70% of their sales.  We do have some special incentives and ways to earn 80%. Go to our web-site for more information.  www.babyconsign.com

Q. Who does the pricing?

A. You set your own price and decide if it is discounted on our half-price sale. Check out our merchandise prep page for pricing guidelines.  Or you can be a VIP Consignor and we will prepare your items for you.  Email Jessica Perkins or more information on VIP Consigning at babyconsign@sbglobal.net.

Q. What percentage of my items can I expect to sell?

A. Most sellers sell approximately 80% of their items in sizes 2-10. For sizes under 24 months, the percentage drops because of the volume of merchandise received. The older children’s sizes (12-16) also will sell a lower percentage since children become pickier as they near the teen years.  Items that are properly prepared sell very well.  Have them clean and ironed if possible.

Q. How do I sign up to consign?

A. Just go to our web-site www.babyconsign.com to register.  You will receive an email confirmation with in moments.

Q. How long should I give myself to drop off my items?

A. We have a short check-in process where you will turn in your waiver and receive your pre-sale pass. Your items will be inspected and then you will place them in the designated areas around the sales floor. If you have a lot of smaller items, you will want to bring something to carry them in, such as a laundry basket, while putting them out on the floor. Allow at least 45 minutes for drop off.

Q. When and where do I drop off my items?

A.   Drop Off will start on Wednesday night, September 29th and continue Thursday morning, September 30th.  See the calendar for more details.

Q. When do I pick up my unsold items?

A.   You will be responsible for picking up your unsold items by 8:00 PM on Saturday, October 2nd or we will assume you have decided to donate your left over items to our local charity. 

Q. What if I work and can't make the pick-up time work for my schedule?

A. You are welcome to have a friend pick up your items for you.  If you know that someone else will be picking up your items, please note such on your Consignor Waiver form at check-in.  If not, you will need to send a note to let us know that someone else will be picking up your items. That person should bring his or her driver's license for identification. Items that have not been picked up by 8:00pm, Saturday, September 30th will be donated to our local charity.

Q. Do I have to sort through the racks to find my unsold items?

A. No, assuming we have enough volunteers to aid with sorting, when you pick up your unsold items, your hanging garments will already be sorted by Consignor Number for easy pickup. As time and volunteer sign-ups allow, we hope to have all of the other items sorted, as well.  If not you will have to go to the large item areas and get your other items.  Thank you for understanding.

Q. How long does it take to receive my check?

A. Your check will be mailed to you within two weeks after the end of the sale.

Q. Will I know what items have sold?

A. Through our bar-coded tagging system you will have an inventory of your sold and unsold items. If you donate your unsold items, you will then have an inventory of your donated items.

Q. Where do I find safety pins and child sized hangers?

A. Safety pins (1" and larger) are available at Target, Walmart, or any store that carries fabric and sewing supplies. Unfortunately, Walmart has discontinued carrying the wire hangers that we have used in the past.  You can buy a dozen children's hangers at wallmart for $1.00.  We suggest saving the child-sized plastic hangers from your purchases and using these to cut down on cost. We prefer child sized hangers (any type) and your items will look better and therefore, will sell better. However, you are welcome to use what you have.

Q. I have looked everywhere and can't find child-sized wire hangers...what do you want me to do?

A. For now, use what you have. If possible, please put the size 4T and smaller on child-sized hangers and the size 5T and larger can go on the larger hangers.  Walmart has children's hangers, 12 for $1.00.

Q. If I consign my items, do I have to stay during the sale?

A. No. Consignors bring their items during the designated drop-off times, have clothing inspected, put all items out on the sales floor, then come back during the designated times to pick up their unsold items (unless they choose to donate, in which case, Consignors need not return).  But, consider volunteering so that you can shop first!!

Q. What items are you taking?

A. We accept anything related to babies, children, or maternity. The clothing must be current season. For our Fall / Winter sale, we will be accepting only Fall & Winter clothing. Save your Spring & Summer items for our April, 2011 sale. Other great items are toys, school uniforms, band instruments, books, videos, strollers, baby equipment, nursery items, large play equipment (outdoor toys, playhouses, etc.), sports equipment, toddler beds, bedding, cribs, changing tables, maternity items etc.

Q. Even if this is a Fall / Winter sale, can I bring short-sleeved shirts?

A. We would like for you to save these items for our Spring / Summer sale, but if the shirt is part of a Fall / Winter outfit and easily looks as such, then you may. Use your best judgement.  We reserve the right to refuse any item if we see it does not fit our criteria.

Q. What about shoes?

A. Please bring only your best five (5) pairs of shoes. We will be picky at inspection, so please be picky about what you bring! 

Q. What about stuffed animals?

A. We accept only new with tag, or battery-operated stuffed animals (lights, sound, movement).


Volunteer Questions

Q. Can anyone sign up as a volunteer and attend the volunteer pre-sales?

A. Yes, anyone may sign up to volunteer on a first come/first served basis. You do not have to be a consignor to volunteer.

Q. Can I bring a guest to the volunteer pre-sale?

A. No. Volunteers may not bring guests unless the guest completes applicable shift times or barters, also. Each pre-sale pass is good for one person to enter the presale. Please, no children at the pre-sales, other than nursing infants.

Q. How long are the Volunteer shifts?

A. 18, 16, 12, 8 and 4 hours. Check out all the volunteer opportunities on our website.

Q. Do you provide childcare for Volunteers?

A. We apologize, but we do not offer childcare at this time.

Q. I'm pregnant or have a medical condition. Is it OK for me to be a Volunteer?

A. We have several shifts available with jobs that can be done sitting down. If you need these positions, please email us with your request after registering and we will try to accommodate your request.

Volunteer/Consignor/First-Time Parent Pre-sale Questions

Q. Who is allowed to shop at the pre-sale?

A. Volunteers shop first on Thursday, September 30th  (see the calendar for exact times please)

Consignors, First-Time Parents and School Teachers & Staff, Mom's groups, and Vendors shop before the public on Thursday, September 30th (see the calendar for exact times please)

Every consignor, first-time parent, School teachers & staff, Mom's group members and vendors will receive a guest pass to bring someone to shop with them!

Q. Can I bring my child/children to the presale?

A. No, Please do not bring children to the pre-sale. Your shopping experience will be much more enjoyable if you can concentrate on the bargains rather than on your children. It is crowded and the checkout lines can be very long. We want this time to be fun for our volunteers, consignors, and first-time parents. Nursing infants in a sling (non-walking) are allowed.

Q. I am a First Time Parent, do I need to bring anything to gain entrance into the sale?

A. You will need to take a hardcopy of your online registration confirmation with you for admittance into the pre-sale. Your registration confirmation will admit both you and a guest (spouse, grandma, friend, etc.).  First-Time Parents need to register online, designate that you are a FTP, and include your due-date, child's birthdate or placement date in the "comments" section. Please print your confirmation and take it with you to the pre-sale as your entrance pass. Sorry, nursing infants under 6 months in a sling (non-walking) only at the pre-sale. Thank You for understanding.

Q. Can I take a stroller to the presale?

A. Yes, although we also suggest large, durable shopping bags or laundry baskets to help carry your items in.

If you did not find your question answered on this page, please contact : Jessica at 214-686-7218 or babyconsign@sbcglobal.net            





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